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HOW TO ORDER

Step one - choose your jewellery

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Browse our collections until you find a piece that truly speaks to you.

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Each product listing includes a set of dropdown options to customise your order.

These may include:

  • Kit requirement

  • Size selection

  • Engraving add-on (available on selected items only)

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If you’re unsure of your ring size at the time of ordering, simply select “Ring sizer required” and we’ll include one in your kit. You can also have your finger measured at a local jeweller.

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You’ll also be able to choose how you’d like the hair or cremation ashes to appear within your jewellery:

  • Visible – placed on top of the opal

  • Hidden – placed beneath the opal

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Please note: For breastmilk jewellery, the breastmilk is always placed beneath the opal.

Step two - fine tune

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Now it’s time to choose your opal colours.

With over 50 beautiful varieties available, this can sometimes feel like a tough decision.

To help, we’ve created a gallery showcasing examples of our crushed opals set within jewellery - perfect for inspiration.

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And remember, we’re always happy to help. If you’d like guidance or advice in selecting the right colours, please don’t hesitate to get in touch.

Step three - add to cart

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Once you’ve made your selections, simply add your chosen piece(s) to your cart and proceed to checkout using your preferred payment method.

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We offer a variety of payment options for your convenience, including:

  • Credit or debit card

  • PayPal

  • PayPal Pay in 3

  • Apple Pay

Step four - await the arrival of your kit

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After placing your order, we’ll send out your kit as quickly as possible, with delivery expected within 3 working days.

Inside the kit, you’ll find everything you need to safely place your cremation ashes, hair, or breastmilk into a secure vial and bag for return.

A guideline form will also be included, which we kindly ask you to complete before sending your package back to us.

Step five - return your kit

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Before sending your kit back, please ensure your cremation ashes, hair, or breastmilk are securely sealed and that the provided form has been fully completed and included.

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When returning your kit, please use the Royal Mail website to arrange a tracked delivery service only. For your peace of mind, never send all that you have left of your loved one—only a small amount is needed for your jewellery.

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We’ll notify you once your kit has safely arrived with us, and any unused ashes, hair, or breastmilk will always be returned with your completed order.

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Please note: Little Gem’s Resin Company cannot accept responsibility for items lost in the post.

Step six - creation & dispatch

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Once your kit has safely arrived with us, we will notify you and begin crafting your jewellery as soon as possible.

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Each piece is made with care, and we aim to complete and dispatch silver orders within 2-4 weeks, gold orders typically take 10-12 weeks.

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As soon as your order is on its way, you’ll receive a dispatch notification along with tracking details so you can follow its journey home to you.

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